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Imagine running a business in 2025 without a central system for customer data. Your sales team operates in the dark, marketing campaigns lack coordination, and customer support struggles to keep up.
Now imagine the opposite: every department works together seamlessly, with real-time insights, automated workflows, and complete visibility into customer interactions.
This is the power of Salesforce, and it explains why some of the largest companies in the world rely on it. In this post, we will explore what Salesforce is, how many companies that use Salesforce exist today, and who the major users are in the United States.
Salesforce is a cloud based Customer Relationship Management platform. It helps businesses manage and analyze every customer interaction in one place. From sales and marketing to service and analytics, Salesforce provides a unified system for running modern business operations.
Beyond basic CRM, Salesforce offers tools for sales, customer service, marketing automation, commerce, analytics, and application development. In recent years, it has introduced advanced artificial intelligence features that help companies predict customer needs and automate tasks.
Salesforce allows businesses to build a complete 360 degree view of their customers, which improves decision making, efficiency, and customer satisfaction.
As of 2025, over 150,000 companies around the world use Salesforce. Some reports indicate the number exceeds 260,000 companies globally. These companies range from small businesses with fewer than 50 employees to very large enterprises with more than a thousand employees.
Roughly 49 percent of Salesforce users are small businesses, 40 percent are medium sized companies, and 11 percent are large enterprises. This demonstrates that Salesforce is not only for large corporations but also for growing businesses seeking structure and insight.
Salesforce has a strong presence in the United States, with over 60 percent of its customers based there. Some of the top companies in the United States that use Salesforce include:
Walmart uses Salesforce to manage sales and customer service operations across its stores.
American Express relies on Salesforce for customer support, analytics, and relationship management.
Coca Cola uses Salesforce to manage sales, service, and field operations.
UnitedHealth Group leverages Salesforce Health Cloud to coordinate patient information and improve engagement.
Amazon uses Salesforce for portions of its customer facing operations.
Toyota uses Salesforce to get a full view of customer interactions at dealerships.
Deloitte incorporates Salesforce in multiple areas to manage clients and internal workflows.
US Bank utilizes Salesforce to improve customer service and sales efficiency.
In addition, about 90 percent of Fortune 500 companies use Salesforce in some capacity, which shows the platform is trusted by the most successful companies in the world.
Salesforce is designed to scale, making it suitable for companies of all sizes, from startups to global enterprises. However, many of the companies that use Salesforce fall into the mid-market and enterprise categories, where the need for robust CRM capabilities and integrated business solutions is greatest.
65% of companies that use Salesforce earn between $10 million and $1 billion annually, showing its appeal to growing and mature businesses.
Smaller companies (under $10 million revenue) use Salesforce for basic lead management, sales automation, and out-of-the-box functionality, benefiting from flexible pricing and cloud deployment.
Mid-sized and large enterprises leverage advanced solutions like Sales Cloud, Service Cloud, and Marketing Cloud to manage complex customer journeys, global sales teams, and omnichannel marketing.
Custom integrations, analytics, and AI-powered insights make Salesforce an enterprise-grade tool for operational efficiency and growth.
Understanding revenue segmentation of companies that use Salesforce helps tailor marketing and cold outreach strategies effectively.
Salesforce is a dynamic platform tailored for diverse industries, making it the CRM of choice for companies that use Salesforce across sectors. Here’s how different industries leverage it:
Technology – SaaS, hardware, and IT firms use Salesforce for sales pipelines, customer support, product lifecycle, analytics, and automation.
Financial Services – Banks, insurance, and fintech firms enhance client management, compliance, and personalized experiences.
Healthcare & Life Sciences – Hospitals, pharma, and biotech coordinate patient care, manage clinical data, and boost engagement.
Manufacturing – Automotive, industrial, and electronics companies streamline supply chains, service operations, and dealer networks.
Retail & eCommerce – Brands and marketplaces optimize omnichannel experiences, track buyer behavior, and improve loyalty.
Education – Universities and EdTech companies manage student engagement, admissions, and alumni relations.
This demonstrates how companies that use Salesforce benefit from tailored, scalable solutions in every sector.
Salesforce is a global CRM leader, trusted by companies worldwide for its adaptability to diverse regulations, languages, and business needs. Its investments in localization, multi-currency support, and cloud infrastructure have fueled strong growth across major markets.
Top countries driving Salesforce adoption include:
Salesforce is trusted by some of the world’s largest and most influential organizations, helping them streamline operations, improve customer relationships, and drive innovation. Below is a closer look at how some of the companies that use Salesforce, including Fortune 500 giants, leverage the platform to power their digital transformation strategies:
| Company | Website | Industry Type | Employee Size | Revenue Size | Fortune 500 Ranking |
|---|---|---|---|---|---|
| Amazon | www.amazon.com | eCommerce & Technology | 1,298,000 | $469.8 Billion | 2 |
| Walmart | www.walmart.com | Retail | 2,300,000 | $611.3 Billion | 1 |
| UnitedHealth Group | www.uhc.com | Healthcare & Insurance | 400,000 | $324.2 Billion | 6 |
| Toyota | www.toyota-global.com | Automotive | 360,000 | $275.4 Billion | 10 |
| Apple | www.apple.com | Technology & Consumer Electronics | 164,000 | $394.3 Billion | 3 |
Amazon uses Salesforce’s Service Cloud for personalized support and efficient logistics management. Insights into buying behavior help Amazon target marketing campaigns more effectively.
Walmart integrates Salesforce to manage supplier relationships and optimize its supply chain. This enhances the shopping experience across online and in-store channels.
UnitedHealth Group uses Salesforce Health Cloud to consolidate patient information and improve engagement. This leads to better patient communication and health outcomes.
Toyota leverages Salesforce to track customer preferences and offer personalized loyalty programs. This boosts brand loyalty and customer retention.
Apple uses Salesforce and Einstein AI for personalized recommendations and customer support. It ensures tailored experiences both online and in-store.
Salesforce has earned its place as the CRM of choice for Fortune 500 companies due to its ability to drive efficiency, data clarity, and customer satisfaction at scale. Here’s why the world’s biggest brands continue to depend on it:
Salesforce centralizes customer data and tools, reducing manual work and enabling teams to work strategically with real-time insights.
Salesforce automates data management, reducing errors and costs while allowing teams to focus on client relationships and speeding up the sales pipeline.
Salesforce provides detailed customer profiles, enabling teams to deliver personalized, proactive support that boosts satisfaction and loyalty.
Salesforce streamlines account management, helping enterprises track interactions, stay organized, and align offerings with client needs.
Salesforce provides analytics and dashboards that help leaders track performance, spot trends, and make data-driven decisions.
TechDataPark’s list of companies that use Salesforce helps businesses streamline and scale marketing efforts with verified, segmented, and regularly updated contact details of key decision-makers.
By accessing our database, businesses can:
Targeted Database – Run focused email and ABM campaigns targeting Salesforce-using companies with customizable data.
Network Expansion – Connect directly with IT heads, CRM admins, and C-level executives across 170+ countries.
Maximize Lead Generation – Access high-intent, industry-specific contacts with 100% opt-in and reliable deliverability.
Improve Sales Cycle – Accelerate sales by engaging with prospects already using CRM tools.
The database supports email, phone, and LinkedIn outreach, helping SaaS providers, consultants, and marketing agencies connect faster and sell smarter to Salesforce users.
Salesforce continues to lead the CRM space, with companies using Salesforce ranging from fast-growing startups to Fortune 500 enterprises. Businesses across industries rely on it to manage customer relationships, streamline sales processes, and enhance marketing efforts. Its automation, AI, and analytics tools make it essential for optimizing customer experience and driving revenue growth.
Access to accurate email list of companies that use salesforce opens valuable opportunities for B2B marketers and sales teams to target decision-makers, generate qualified leads, and run high-impact campaigns. TechDataPark’s Salesforce Users Email List is carefully curated to connect you with the right prospects, maximize campaign ROI, and accelerate sales cycles, giving your business a competitive edge.
As of 2025, over 150,000 companies globally rely on Salesforce CRM, including both small businesses and large enterprises.
Many large U.S. corporations use Salesforce, including Amazon Web Services (AWS), Walmart, American Express, T‑Mobile, Toyota, Spotify, Macy’s, Coca‑Cola, and NBCUniversal.
Yes. Nearly half of Salesforce customers are small businesses with fewer than 50 employees, showing that Salesforce serves companies of all sizes.
You can find Salesforce users by exploring business intelligence platforms, purchasing verified CRM user lists from TechDataPark, or checking job postings and LinkedIn profiles for companies using Salesforce.
The top industries using Salesforce in 2025 include professional services, finance and banking, retail, and transportation.
Sales Cloud: widely used by sales and account teams.
Experience (Digital Experience) Cloud: popular for customer engagement.
Community Cloud: used for partner and customer communities.
Michael Suzanne is a B2B data expert and writer, sharing insights on data trends, strategies, and solutions to help businesses leverage accurate data for growth and success. Passionate about driving business growth, she delivers expert tips and trends that help companies unlock the true potential of their data.
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