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With over 150,000 companies worldwide leveraging Salesforce, the platform continues to dominate the CRM landscape across industries like retail, healthcare, financial services, technology, and manufacturing. These businesses range from startups to global enterprises, with most generating annual revenues between $5 million and over $1 billion. As a leader in customer relationship management for over a decade, Salesforce plays a pivotal role in companies’ digital transformation strategies. In 2025, its influence is expected to grow further, shaping the Salesforce market share 2025 and reinforcing its status as a critical driver of business success worldwide.
Salesforce is the world’s leading customer relationship management (CRM) platform, enabling companies to manage customer interactions, sales processes, service, marketing, and commerce functions. Known for its customization options and scalability, Salesforce provides businesses with cloud-based tools to track customer data, streamline workflows, and optimize business performance. Its flagship products include Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud, making it a complete solution for businesses looking to improve customer relationships and business outcomes.
Salesforce serves various industries, helping businesses of all sizes manage customer relationships, automate workflows, and gain valuable insights. Here are some key use cases:
Technology Companies: Salesforce is widely adopted by tech firms for sales automation, lead management, and customer support.
Financial Services: Banks, insurance firms, and investment companies use Salesforce Financial Services Cloud to handle customer portfolios, compliance, and personalized services.
Healthcare: Hospitals and organizations leverage Salesforce Health Cloud to manage patient engagement and streamline administrative processes.
Retail and E-commerce: Retailers use Salesforce Commerce Cloud to personalize customer shopping experiences and improve marketing campaigns.
Manufacturing: Manufacturers utilize Salesforce to manage customer data, streamline sales, and integrate with ERP systems for a holistic approach to customer management.
Here are a few prominent companies that utilize Salesforce CRM solutions:
| Company | Country | Revenue | Company Size |
|---|---|---|---|
Amazon  | USA | $514B | 1,298,000 |
| American Express | USA | $50B | 64,500 |
| Microsoft | USA | $211B | 221,000 |
| Toyota | Japan | $275B | 366,000 |
| Siemens | Germany | $78B | 293,000 |
Salesforce holds a significant share in the CRM industry, leading the way with its powerful customer relationship management solutions and enterprise-level integrations. Competing with Microsoft Dynamics 365, HubSpot, and Oracle CRM, Salesforce continues to expand its market presence, especially in cloud and AI-driven customer experiences.
Salesforce CRM Market Share 2025 (20%): A leading player in the CRM market, known for its scalable, cloud-based CRM solutions, which cater to businesses of all sizes and drive customer engagement and operational efficiency.
Microsoft Dynamics 365 (12%): A competitive solution in the enterprise space, valued for its integration with Microsoft’s extensive suite of tools and strong analytical capabilities.
HubSpot (10%): An appealing choice for small-to-medium businesses, HubSpot is recognized for its user-friendly interface and inbound marketing tools that simplify customer relationship management.
Oracle CRM (8%): Well-suited for large organizations, Oracle CRM is favored for its comprehensive data management and industry-specific features.
Other CRMs (50%): This category includes a wide variety of niche CRM solutions that meet specific industry needs, highlighting the diversity in the CRM landscape.
Together, Salesforce, Microsoft Dynamics 365, HubSpot, and Oracle account for nearly 50% of the CRM market, with Salesforce leading the industry by a notable margin.
Salesforce serves a variety of sectors, including:
Technology: For lead management, sales automation, and customer support.
Financial Services: For client management, compliance, and personalization.
Healthcare: For patient management and operational efficiency.
Retail: For customer insights, personalized marketing, and loyalty programs.
Manufacturing: For sales automation, customer relationship management, and data integration.
Salesforce has a global presence, with the highest adoption in the United States, Europe, and Asia-Pacific. Its robust cloud infrastructure and comprehensive CRM capabilities have made it an essential tool for companies worldwide, enabling them to enhance customer experiences, drive sales growth, and scale operations efficiently.
B2B database providers offer ready-to-use lists of Salesforce users. These databases include firmographic details and usage insights, helping businesses target Salesforce CRM users. TechDataPark is a top provider, delivering comprehensive, up-to-date data on Salesforce users and other software integrations.
Sites such as LinkedIn enable people to look for companies that mention Salesforce in their operations, either job postings or company profiles. You can filter searches to identify companies using Salesforce, enabling direct outreach.
Websites like G2, Capterra, and TrustRadius offer insights into which companies are using Salesforce CRM. These platforms feature user reviews and case studies, providing a list of active Salesforce users and their specific use cases.
Companies frequently post job listings specifying expertise in Salesforce. Job boards like Indeed and Glassdoor offer a great way to identify organizations that require Salesforce skills and indicate that they use the CRM platform.
Business directories like Crunchbase or industry reports from Gartner and Forrester provide data on Salesforce-using companies by industry, company size, and geographical region. These directories often include detailed information about Salesforce market penetration in specific industries.
TechDataPark is a leading provider of comprehensive data on companies using Salesforce. With a focus on accuracy, industry-specific insights, and advanced segmentation, TechDataPark ensures businesses can identify and target companies based on their Salesforce usage, geographical location, company size, and revenue. Here’s why TechDataPark is the ideal partner for businesses looking to connect with Salesforce users:
Salesforce has become a cornerstone for modern businesses across industries looking to enhance customer relationships, streamline sales processes, and drive digital transformation. Identifying companies that use Salesforce can unlock valuable opportunities for targeted outreach. Using reliable methods like how to find companies that use Salesforce, industry reports, and Salesforce subsidiaries list, businesses can efficiently connect with potential clients. With TechDataPark’s robust data offerings, companies can access the list of companies that use Salesforce, top companies that use Salesforce, and even the list of companies using Salesforce in the USA to improve their sales and marketing efforts effectively.
Richard Charles is a seasoned expert in technology-driven marketing, with a focus on crafting data-centric strategies for tech businesses. With a background in sales and business intelligence, Richard specializes in helping companies harness the power of targeted tech users lists to fuel their marketing efforts. His deep understanding of tech markets allows him to provide actionable insights that help businesses connect with the right audience. When he’s not analyzing data, Richard enjoys exploring emerging technologies and how they shape the future of marketing.
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